BETTER.
FASTER.
SMARTER.

We partner with firms looking to outsource any back-office function including Finance & Accounting, Human Resources, Technology, and Marketing as a service. We provide dedicated resources for specialized, high-demand niches or entire teams to handle entire business functions.

Reduce overhead costs: Outsourcing non-core functions can significantly reduce your expenses related to hiring, training, and managing in-house staff. This can be as much as 60-70%.
Access to specialized expertise: We have deep-domain expertise in specific business processes.
Improve scalability: We can help you scale their operations quickly and flexibly to meet changing demands.
Focus on growth: By outsourcing you can concentrate on growing your business with our support

We adhere to all global security standards such as GDPR, DPA, and the Australian Privacy Act, and we are an ISO 27001 certified organization.

We have teams working multiple calendars and time zones and our infrastructure is designed for 24/7 operations. Additionally, our labor laws are flexible and industry-adapted, allowing us to accommodate any specific scheduling requirements without disruption.

We have general Service Level Agreements in place that specify Key Performance Indicators (KPIs) to ensure complete accountability of deliverables.

We create customized solutions tailored to specific business goals. With experience across various industries, we collaborate closely to understand any unique requirements and deliver personalized solutions.

We are equipped with two cutting-edge facilities—one situated at the World Trade Centre in Colombo's financial hub, and the other conveniently located just 5 kilometers away from it in the heart of Colombo.

We adopt a transparent pricing structure that considers the complexity of each job. For further details, feel free to reach out to us, and we will provide you with access to our pricing information.

Sri Lanka offers a highly skilled talent pool, a 91% literacy rate, and a flexible education system. Combined with lower living costs and a favorable exchange rate, businesses can achieve significant cost reductions while maintaining high quality and productivity.

We recommend a free consultation with us to assess your needs and recommend the best possible approach that fits your needs.

BPO is designed to augment existing teams. Our team will take over all back-end tasks and free up the existing on-shore teams to focus on higher-value processes.

We have a 5-staged BPO transition process in place to ensure smooth implementation. We offer change management services to make the transition as smooth as possible.

We believe in transparency. We have data and analytics in place to track improvements in efficiency, cost savings, time savings, and other key metrics. Additionally, we have quarterly service reviews with our clients. These sessions allow us to fine-tune our strategies, address any concerns, and reaffirm our commitment to exceeding expectations.

Our sourcing and onboarding process typically takes 6-8 weeks. This is complete with induction and relevant training.