BETTER.
FASTER.
SMARTER.

We partner with firms looking to outsource any back-office function, including Finance & Accounting, Human Resources, Technology, and Marketing as a service. We provide dedicated resources for specialised, high-demand niches or entire teams to handle entire business functions.

Reduce overhead costs: Outsourcing non-core functions can significantly reduce expenses related to hiring, training, and managing in-house staff. This can be as much as 60-70%.
Access to specialised expertise: We have deep-domain expertise in specific business processes, allowing the delivery of high-quality services efficiently.
Improve scalability: We help scale operations quickly and flexibly to meet changing demands.
Focus on growth: Together, we can focus on growing and expanding efficiently.

We adhere to all global security standards, including GDPR, DPA, and the Australian Privacy Act 1988, and we are an ISO 27001-certified organisation.

We have teams working across different time zones, and our infrastructure is designed for 24/7 operations. Our teams work seamlessly with Greenwich Mean Time (GMT) and British Summer Time (BST) and can tailor our schedules to align with your specific needs.

Additionally, our Labour laws are flexible and industry-adapted, allowing us to accommodate any specific scheduling requirements without disruption.

We have general Service Level Agreements in place that specify Key Performance Indicators (KPIs) to ensure complete accountability of deliverables.

We create customised solutions tailored to specific business goals. With experience across various industries, we collaborate closely to understand any unique requirements and deliver personalised solutions.

We are equipped with two cutting-edge facilities—one situated at the World Trade Centre in Colombo's financial hub and the other conveniently located just 5 kilometres away from it in the heart of Colombo.

While our operational hubs are in Colombo, our processes and technology are designed to provide seamless support and communication for our UK partners.

We adopt a transparent pricing structure that considers the complexity of each job. For further details, feel free to reach out, and we will provide a breakdown of our pricing information.

Sri Lanka offers a highly skilled talent pool, a 91% literacy rate, and a flexible education system. Combined with lower living costs and a favourable exchange rate, businesses can achieve significant cost reductions while maintaining high quality and productivity.

This allows businesses in the UK to achieve significant cost reductions while accessing highly skilled professionals who understand global best practices.

We recommend a free consultation to assess your requirements. Together, we will decide on the best possible approach that fits your needs.

BPO is designed to augment existing teams. Our team will take over all back-end tasks and free up the existing onshore teams to focus on higher-value processes.

We have a 5-staged BPO transition process in place to ensure smooth implementation. We offer change management services to make the transition as smooth as possible.

We believe in transparency. We have data and analytics in place to track improvements in efficiency, cost savings, time savings, and other key metrics.

Additionally, we have quarterly service reviews with our clients. These sessions allow us to fine-tune our strategies, address any concerns, and reaffirm our commitment to exceeding expectations.

Our sourcing and onboarding process typically takes 6-8 weeks. This is complete with induction and relevant training.

Yes, we have experience partnering with UK businesses across various sectors, including social care, strata management, mortgage broking, and apparel. Our teams are trained in relevant UK business practices and can adapt to specific industry regulations where required. Please contact us to discuss your specific industry.

We have built a portfolio of successful partnerships with businesses in the UK. We would be happy to share case studies and references upon request. Meanwhile, you can access client testimonials on the home page.

We understand the importance of cultural alignment. Our training programs include awareness of UK business culture and communication styles. We strive to build strong, collaborative relationships with our UK partners through clear and respectful communication.

We utilise a range of communication tools, including email and video conferencing (Microsoft Teams), to ensure seamless and convenient communication across different time zones. Most of our teams have daily catchups, weekly meetings or equivalent depending on unique client preferences. We are flexible and can adapt to your preferred communication methods.